Tools & Techniques For Managing Remote Workforce

Tools & Techniques For Managing Remote Workforce

Over the past few years, many organizations and their workforce have switched to working remotely. While the benefits, such as increased flexibility and reduction in workplace expenses, are certainly abundant, the implementation of various tools and techniques is required to oversee and manage a team of successful remote workers. This will allow for effective communication between all parties, as well as more efficient collaboration, productivity, performance evaluations, and so forth. Here are some of the most necessary tools and techniques for managing a remote workforce.

Communication Tools

Effective communication lays the foundation for any and all successful businesses. In fact, it’s best to communicate with all employees from the start about the company’s values and expectations when working remotely. To that, the following tools are essential for enhanced communication among remote workers.

1. Video Conferencing Platforms

Video conferencing platforms offer face-to-face interactions and real-time communication, which replicates the experience of in-person meetings. These include:

  • Zoom
  • Microsoft Teams
  • Google Meet
  • GoToMeeting

2. Team Collaboration Tools

Team collaboration tools, which often have built-in instant messaging software, are ideal for file sharing, quick communication, sharing updates, and asking/answering questions. Some of the most effective ones are:

  • Slack
  • Asana
  • Trello
  • Flowdock

3. Project Management Software

Project management software allows managers to allocate resources, monitor project timelines, and keep remote teams accountable. These include:

  • Jira
  • Wrike
  • Airtable

Security and Data Protection

The security and protection of sensitive data are paramount to the longevity of organizations, which often includes the following key strategies.

1. Implement Secure Remote Access Tools

Secure remote access tools help to create a safe and controlled environment for remote work. These primarily protect data transmission, which reduces the risk of data breaches or cyberattacks.

  • VPN (Virtual Private Network) services, such as SSL VPN, site-to-site VPN, and client-to-server VPN
  • RDP (Remote Desktop Protocols), such as SVC (Static Virtual Channels) or DVC (Dynamic Virtual Channels)
  • Secure cloud-based platforms (Examples: Acronis, Druva, Coro, Virtru, Ermetic)

2. Update Security Protocols

Technology and security threats are constantly evolving, thus, requiring regular updates to security protocols. These include:

  • Firewall protection
  • Antivirus software
  • MFA (Multi-Factor Authentication)
  • Data encryption 

3. Cybersecurity Best Practices

Employees play a large role in maintaining a secure remote work environment. Educating them on cybersecurity best practices will help to reduce the likelihood of security incidents, which means the following should be implemented:

  • Training sessions (set aside specific days, times, and methods)
  • Strong passwords
  • Aid in identifying phishing attempts and securing home Wi-Fi networks

Promote a Work-Life Balance

Promoting a healthy work-life balance is essential for the well-being and productivity of remote employees. Here’s how to help them separate work from personal life.

1. Encourage Flexible Working Hours

Encouraging employees to establish a schedule that aligns with their personal needs and preferences can greatly contribute to a healthier work-life balance. This increased flexibility also allows individuals to work around conflicts and tasks such as household responsibilities, personal interests, childcare, and so forth.

2. Discuss Self-Care & Well-Being Options

Employers can promote self-care practices by providing resources and support for physical and mental well-being. Some of these may be:

  • Regular breaks
  • Physical exercise
  • Mindfulness activities

Additionally, offering employees access to assistance programs or mental health resources can further support their well-being.

3. Set Boundaries & Expectations

Management should communicate guidelines regarding working hours, availability, and response times from the start. By establishing boundaries and expectations, an organization can promote a clear communication channel between all parties. Additional benefits of this may include keeping employees accountable, reducing burnout, and improving job satisfaction. For more information on managing a remote workforce or to find skilled employees through nearshoring, reach out to Teamswell today! Contact us at (530) 331-4164 or send us an email to schedule a hiring consultation!